Self-Care Telecom Portal
Our Selfcare portal is a complete self-care portal which can be extended to any service based enterprise. The solution enables a telecom to extend all its services online. The solution provides for digital identity where all the request for legal identity is a must can be digitally signed and upon this the service provision can be directly made without any delay. The solution has self-provisioning module, digital identity, workflow management, alerts/notifications and e-commerce module handling new telecom service request, manage existing services, help desk and etc. There is complete back end support system with call center interface allowing efficient handling of all the request by backend operators and makes the online self-care experience convenient, simple, and personalized.